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Frequently Asked Questions

If you still have any questions about our all natural insect repellent
or require additional assistance please contact us.

Why is it called No No-See-Um?

The product was originally specifically formulated to repel pesky no-see-ums and it was soon realized it also worked amazingly at repelling mosquitoes, black flies, biting gnats, and has shown effectiveness with ticks.

Where is No No-See-Um made?

No No-See-Um is proudly made in muggy and buggy Southwest Florida, USA.

What makes No No-See-Um all natural?

No No-See-Um Natural Insect Repellent is made with superb quality, EPA (Environmental Protection Agency) approved, essential oils, extracted solely from plants. It is also Vegan certified.

DEET free….what does that mean?

DEET (N,N-diethyl-m-toluamide) is a highly toxic chemical found in most bug repellents. When ingested, it may affect the central nervous system. It can cause skin irritation in sensitive persons. High concentrations applied to the skin can cause blistering, followed by severe scarring. DEET has also been implicated in seizures among children.

Our natural ingredients are safe, gentle and effective and are not harmful to humans, pets or the environment. Our formula works on insects without harming or killing them. Biting insects follow the scent of carbon dioxide gas and our skin and breath naturally give off this gas. Our product has a distinctive, but very pleasant, odor which makes it difficult for pesky insects to locate the carbon dioxide released from our bodies.

How do I use No No-See-Um?

No No-See-Um can be applied directly to the skin or to clothing. For best results, shake well and apply generously and repeat as often as necessary. Avoid contact with eyes. Keep out of reach of children. No no-see-um has been proven to provide up to four hours of protection against no-see-ums, mosquitos, and black flies.

Does No No-See-Um feel sticky or greasy?

No No-See-Um is a water-based product so it is NOT greasy or sticky.

Is No No-See-Um safe to use on people with sensitive skin?

Everyone’s skin and physiology is different and will react differently to certain ingredients. Even all natural ingredients can cause irritations. We always recommend doing a patch test prior to using any product. Place a small amount on the inside of the wrist or inner thigh and watch for a reaction. If you see any redness, discontinue using the product.

Can I use No No-See-Um on my face?

When applying No No-See-Um to your face, it is suggested to put the spray on your fingers and avoid touching the product to, or around, your eyes.

A patch test prior to using any product on your skin is always recommended. Spray a small amount on a small area of visible skin such as your wrist, or inner-thigh and watch for a reaction. If you observe any redness or other sign of reaction, discontinue use of the product.

Can I wear No No-See-Um on my clothes?

No No-See-Um can be worn on clothing and will still repel insects from all areas of clothing that have been sprayed. Some biting insects can bite through clothing and It is recommended that all areas, including those that are clothed, be sprayed to maximize effectiveness.

When cotton and cotton-blend clothes are misted with the spray, they show no signs of stains and do not feel oily.

If a large amount of spray liquid is spilled onto clothing, rinse and wash immediately with a grease removing detergent.

Is No No-See-Um safe to use on babies and children?

Even natural products can cause skin irritations, especially so when someone is allergic. Infants and babies have very sensitive skin and parents are sometimes unaware of an allergy their child hasn’t yet experienced. A patch test is absolutely recommended for all infants, babies, and children. Perform the test by applying a small amount of spray on a small area of skin and watch closely for a reaction. If there is any redness or other sign of reaction, discontinue use. If your infant is allergic to Citronella, Lemongrass, or Geranium Rose, do not use this product. Check with the child’s pediatrician before use and if in question.

Is it safe to inhale the mist of No No-See-Um?

No No-See-Um should not be sprayed directly into the nose or mouth and inhaled deeply. However, as long as you aren’t allergic or sensitive to the ingredients, the mist from the No No-See-Um spray is safe to breathe during and after application, as the grade of the oils used, is higher than that of essential oils used with aroma diffusers and candles.

The product is not intended for ingestion. For brief exposure, it is recommended you rinse your mouth with water.

If swallowed, call Poison Control at 1-800-222-1222.

Does No No-See-Um remain effective if my skin gets wet?

The spray is water-based and wetting your skin will dilute its consistency. When re-applying, be sure your skin has been dried thoroughly before spraying.

You will need to reapply more often when perspiring.

I am concerned that I may be having a reaction to your product. What can I do?

Stop use immediately. Contact your local physician.

  • If eyes – rinse gently with water for 15-20 minutes.
  • If swallowed – call Poison Control at 1-800-222-1222.
  • On skin – in very rare cases, skin irritation has occurred. Rinse skin with water for 15-20 minutes.

Will No No-See-Um kill the bugs?

Simple answer. NO!!!!

Repelling bugs and killing bugs are not the same. We offer an all natural alternative to DEET insect repellents such Off or Cutter, which don’t kill the bug either.

Do you test on animals?

No No-See-Um does NOT conduct product or ingredient tests of any kind on animals.

Is your product safe on pets?

Our products are made from all natural ingredients that are safe for both humans and pets. However, please note, we have never tested our products on animals. The spray has shown effectiveness for use on pets such as dogs and horses. Since No No-See-Um does not test directly on animals,  its pet information is retrieved from personal use of customers and their pets. The ingredients are considered safe for light use on most animals. Use on animals such as cats, is not recommended because of their grooming methods. Before using the spray on your pet, it is strongly suggested you consult with your veterinarian per your specific pet.

Spray the animal’s fur from a distance of several inches, avoiding their eyes and genitalia.

Will No No-See-Um repel insects from inanimate objects?

When applied to inanimate objects, No No-See-Um is effective at repelling insects temporarily. The porosity of each object will affect the amount of time it remains effective. The scent of the spray will last longer than its repelling abilities.

What should I do if I spill a bottle of spray?

If you spill a bottle of spray, use an absorbent cloth or towel to soak up the spill and dispose of or wash the cloth thoroughly. Use a grease removing detergent on any surface that the spray has spilled on in excess. If the spray liquid has been spilled on clothing, rinse the garment(s) and wash immediately with a grease removing detergent. If it has been spilled on a very porous surface, inspect and determine the object’s durability and rinse and wash if possible.

What is the best way to store No No-See-Um?

Do not contaminate water, food or feed by storage or disposal. Store No no-see-um in a cool, dark place, such as a hall or linen closet.

What is the product shelf life?

No No-See-Um has been stability-tested for shelf life of two (2) years.

Can I get a free sample?

Currently, No No-See-Um is now sold in 2oz travel size and original 4oz bottles and we do not provide free samples. To read what others have to say about the product, please view our testimonials page on our website or visit our Facebook page.

Can I recycle my empty bottle of No No-See-Um?

The spray bottle and all of its parts are recyclable. We ask that you always recycle an empty bottle of spray. No No-See-Um purposely uses recyclable materials and promotes a green Earth. If recycling is not available, we ask that you please dispose of the empty spray bottle in a trash receptacle.

How will my No No-See-Um be shipped?

Our standard shipping is via USPS. Orders are processed and shipped Monday through Friday within 48 hours of purchase. Click here for complete shipping information.

Can I cancel or change an order?

Unfortunately, since most orders are shipped same day, unless received after 2:00 pm, it is not possible to cancel orders. However, we strive for complete satisfaction on all of our orders. If you think you made a mistake or decide you need to cancel your order for whatever reason, please contact us immediately. If your order has already been shipped, please refer to our Return Policy for more information.