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Privacy Policy

At No No-See-Um, your privacy is our priority.

We are committed to protecting your privacy at all times, in all situations, and all information is stored according to best practices set forth by the credit card industry. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site.

How do we use the information we collect?

When you become a No No-See-Um member, we ask you to fill out a form that requests your name, phone number and e-mail address. Both No No-See-Um and Velmaxxx Enterprises, Inc. will NOT share data with trusted partners to help us perform statistical analysis. Your personal information is used solely to process orders. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Our use of log files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site security

All No No-See-Um and Velmaxxx Enterprises, Inc. employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis.

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transaction; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Our use of cookies

Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials.

Your feedback is always welcome

We welcome your comments and questions about our privacy policy. To contact us click here. (link to contact page)